Privacy Policy
Last updated: December 8, 2025
At SandStreamBox, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We collect information that you provide directly to us when you:
- Create an account
- Make a purchase
- Subscribe to our newsletter
- Contact our customer support
- Participate in surveys or promotions
This information may include:
- Personal Information: Name, email address, phone number, and shipping address
- Payment Information: Processed securely through our payment providers (we do not store your full card details)
- Order History: Your purchase history and preferences
- Communications: Messages and correspondence with our support team
How We Use Your Information
We use the information we collect to:
- Process Orders: Fulfill and deliver your purchases
- Communicate: Send order confirmations, shipping updates, and respond to inquiries
- Improve Services: Analyze usage patterns to enhance our website and offerings
- Marketing: Send promotional communications (only with your consent)
- Security: Prevent fraud and protect our platform
- Legal Compliance: Meet our legal and regulatory obligations
Information Sharing
We do not sell your personal information.
We may share your information with:
- Service Providers: Payment processors, shipping carriers, and email services that help us operate our business
- Legal Requirements: Law enforcement or government agencies when required by law
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: Business partners when you've given explicit permission
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure payment processing through trusted providers
- Regular security assessments and updates
- Access controls and authentication measures
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality
Managing Cookies: You can control cookies through your browser settings. Disabling cookies may affect some website features.
Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a portable format
- Withdraw Consent: Revoke previously given consent
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
International Data Transfers
If you access our services from outside our primary operating country, your information may be transferred to and processed in countries with different data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on this page
- Updating the "Last updated" date
- Sending an email notification for material changes
Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
SandStreamBox
- Email: privacy@sandstreambox.com
We aim to respond to all inquiries within 48 hours.
© 2025 SandStreamBox. All rights reserved.